Things to Know
Thank you for choosing Time Machine Event Rentals! Please review the following information before booking your rental.
๐ณ Booking & Payments
- All promotions are valid for 60 days from the date they are posted on our social media pages.
- A 50% non-refundable deposit is required to reserve your event.
- Final payment is due 1 week before your scheduled event.
- Cancellations made within 48 hoursย of the scheduled delivery are not eligible for a refund. The renter may reschedule within 12 months, subject to availability. If no date is selected within 12 months, the full rental amount will be forfeited.ย ย
- We do deliver after Noon, however any pick up after 7PM will be subject to an overnight fee of $25 and picked up between 7AM-Noon the following day. (Unless different agreements have been made.)
- Rentals lasting 3 days will be charged per day, per rental and we will waive the overnight fee.
- Please give us up to 24 hours to respond to your quotes.
๐ Delivery
- Free delivery is available within Livingston County.
- A $25 delivery fee applies to locations outside Livingston County (up to 50 miles).
- Locations more than 50 miles away are subject to an additional $1 per mile beyond the first 50 miles.
- Delivery times are between 7AM and Noon.
- Pick up times are between 3PM and 7PM.
- A responsible adult (18+) must be present during delivery and pickup.
- We will arrive within the window, deliver to the event area, secure special rentals, provide a safety walkthrough, and have you sign the delivery form before we leave.
- During the rental period, the renter is fully responsible for supervising the equipment and ensuring all safety rules are followed.
- At the end of your event, we will return to remove the rentals from the event site.
๐ Setup Requirements
- Please ensure the setup area and the path leading to it are level and free of pet waste, toys, rocks, sticks, and other debris.
- If your bounce house will be set up on grass, you must contact Miss Dig 811 at least 3 business days before your event to have underground utilities marked. Call 811 or 800-482-7171, or visitย Michigan – 811 Before You Digย to schedule your utility locate.
- If your setup location is concrete or another surface where staking is not possible, please let us know before booking so we can plan for alternative anchoring.
- A dedicated electrical outlet within 50 feet of the setup area is required.
- For wet rentals, a working water source within 50 feet of the setup area is required.
- A $25 water add-on fee applies to all bounce houses booked for wet use.
- Please notify us before booking if your event is at a park, school, HOA, or other venue that requires proof of insurance, an additional insured certificate, or other documentation.
๐ Rental Rules & Safety
- Adult supervision (18+) is required at all times while equipment is in use.
- Shoes, food, drinks, gum, silly string, pets, and sharp objects are not permitted inside inflatable units.
- Visibly dirty feet need to be wet and cleaned before entering the bounce house.
๐ช Tables & Chairs
- Tables and chairs are delivered stacked. The renter is responsible for arranging them unless setup service is purchased.
- Table and chair setup is available for $1 per item.
โ๏ธ Weather Policy
- For the safety of our customers, we cannot set up bounce houses during unsafe weather conditions, including:
- Sustained winds greater than 15 MPH
- Lightning
- Severe storms
- If Time Machine Event Rentals must cancel your rental due to unsafe weather conditions, you may choose to reschedule your rental or receive a full refund.